SMS Improvement Champion August 2008

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Issue: 016 | July 2010

How to Win Hearts & Minds for your Next Change Programme
Bob Marshall and P. Grant Rule

White Papers:

Reducing IT Costs : Improving IT Service Levels

With budgets under pressure, particularly in the public sector, upgrades and /or new investments in IT will be scrutinized as never before.

IT must not only deliver value for money but be prepared to prove it. IT professionals need to be seen leading the drive for effectiveness, efficiency, and innovative thinking.

SMS and our partners offer unrivalled expertise and thought leadership in measuring, analysing and demonstrating value and effectiveness in software intensive systems.

There’s an old carpenter’s saying - measure twice, cut once. Because you can’t afford to get it wrong.

For more information contact Sue Rule, tel. 44(0)1732 863760 or visit http://www.smsexemplar.com

SMS Webinar:
IT Accounting : Proving Value
21 September, 2010

Chris Dale looks at how Danish municipalities reduced total IT costs to half those of their private-sector counterparts without compromising service levels.

Components of a well-formed User Story
Dr Simon Wright

Sizing User Stories with COSMIC
P. Grant Rule

Energizing CMMI: The Case for Real SPI
Clifford Shelley

SMS Exemplar – Specialists in effective systems performance

For details of SMS services and training visit our new site at http://www.smsexemplar.com

Events

Webinar: 21 September, 2010
IT Accounting: Proving Value

UKSMA Conference: 14th October
The Process of Software Measurement