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Issue: 009  |  August 2008
Capers Jones: A Short History of LOC:
A controlled study using both LOC metrics and function point metrics reached an alarming conclusion: LOC metrics violated the standard assumptions of economic productivity so severely that using LOC metrics for studies involving more than one programming language comprised professional malpractice.




ITIL – ISO 20000 Compliance
If you are a supplier of IS services to any major organisation in the public or private sector, your contracts could be at risk if you are not ISO 20000 compliant.

This quality standard is increasingly important to winning bids for the supply of IT services to public sector bodies at a central or local level. With the adoption of ISO 20000 as the international certification standard for the UK Office of Government Commerce’s ITIL framework, many experts expect all future government IT contracts to require ISO 20000 certification of their suppliers.

Following the UK government’s lead, major companies are also beginning to require their IT service suppliers to be certified.

This means that failing to gain ISO 20000 certification could jeopardise the renewal of your current contracts, even if they are being successfully delivered.

If this is a concern for your organisation, find out how SMS can help you ensure that your organisation is ISO 20000 compliant without unnecessary disruption to your day-to-day business. An experienced SMS consultant working with your internal service delivery and support teams can reduce the time and risk involved in achieving ISO 20000 certification, while laying the foundations for your on-going programme of improvement.

Contact Stephen Elston-Jenkins to find out how SMS can help you meet the challenge of ISO20000.
 

 

Euro SPI Dublin, 3- 5 Sept 2008
ESEPG Amsterdam, 13-14 October 2008
Details to be confirmed. Contact SMS Events for more information about this conference.
UKSMA London, 15-16 Oct 2008
 

SEI Introduction to CMMI - plus
"More than a tick in the box."

Special Offer: £750 (GBP *4 days for the price of 3*
Central London.
  • 3-day SEI Authorised Introduction to the CMMI Workshop
  • 1-day SMS Implementing the CMMI tailored workshop
  •  reduced price support and mentoring package*
8 - 11 December 2008.
Intellect
Russell Square House
Russell Square, London WC1B 5EE
£750 (GBP) per person, non-residential

* contact training@measuresw.com for details


Software Measurement: Practical Use of Function Point Analysis

£500 (GBP) per person, non-residential

A two-day workshop giving an introduction to the fundamental principles of software measurement. Participants will learn how to utilize those principles to understand, manage and measure software requirements.


10th/11th September 2008
Practical Use of IFPUG 4.2


4th/5th November 2008
Practical Use of COSMIC v3.
All courses held at the SMS Training Suite
124 High Street,
Edenbridge Kent.
TN8 5AY

We are 30 miles south-east of London, and 15 miles from London Gatwick airport, with good rail and road connections. Local accommodation available.

UKSMA means business
Keynote speaker at this year’s UKSMA Conference is Prof. Bernard Marr one of the world’s leading experts on strategic performance management and balanced scorecards.

Enhancing Technology
A forthcoming documentary by the Parliamentary Business Forum.

  SMS News

Introduction to CMMI - plus
Improving software process performance
Enhancing Technology


Events


Software Measurement and Improvement Forum
 
2nd October
Metrics for Improvement: The Human Dimension.
Wragge & Co.,
3 Waterhouse Square,
142 Holborn,
London EC1N 2SW.
This SMIF will be looking at fostering a change culture and the role of management; how to use metrics constructively to avoid encouraging dysfunctional behaviour, and how contract terms can impact on performance, particularly in an outsourcing relationship.

The full programme of speakers and topics will be announced shortly.

“Very enjoyable, gets me thinking outside the box and meeting some very interesting people” (SMIF Feedback)

Attendance at SMIF is free, but must be registered in advance.

 
SMS NEWS

Introduction to CMMI® – plus.

Gain the certificate AND the tools to apply your new understanding of the CMMI® model quickly and effectively. SMS is offering SEI-authorised Introduction to the CMMI® and SMS’ Implementing the CMMI® at a package price of just £750 per head. Central London location.





Improving software process performance.
 
The first project to adopt the new processes and to follow the full end-to-end life cycle achieved a 29% saving on their original budget./tr>  
 
"major public sector supplier"
 
 


Enhancing Technology
SMS has been invited to participate in a forthcoming documentary produced by the Parliamentary Business Forum.

The documentary, to be issued as a podcast in August, is on the subject of Enhancing Technology and seeks to inform major public and private sector players how to exploit IT to enhance business performance.

Grant Rule, Managing Director of SMS, said “It is vital to the survival of the British software industry that business bosses get a handle on the potential offered by software-intensive systems.

This initiative offers an excellent opportunity to publicise current thinking on best practice for using technology as a driver for business change, and SMS is delighted to be taking part.”