DCG-SMS

SMS is pleased to announce a new Partnership with the NCC to deliver the IT Department Accreditation scheme.

The ITDA provides independent assurance of competence that can be used to demonstrate departmental capability. It has been developed with government backing to address the need for a single, cross-discipline accreditation.

The National Computing Council’s 43-year track record as an independent and impartial promotor of effective use of IT made it the ideal design authority for the scheme. Welcoming  SMS to the NCC’s ITDA team, the NCC’s Managing Director, Steve Fox, said: “We are delighted to welcome SMS as a partner for the IT Department business improvement and Accreditation service (ITDA). SMS’ extensive experience in performance measurement will be a great asset in taking the ITDA scheme forward.”

The ITDA is intended for use as a tool to identify departmental strengths and weaknesses as part of a continuous improvement programme. It is appropriate for internal IT departments or stand-alone IT service companies that either specialise in IT service delivery or buy-in services as clients for others in their organisations. It is scalable and suits all sizes of IT function and all sectors. SMS Managing Director Grant Rule says, “The ITDA is an excellent addition to SMS’s existing competence in CMMI and ISO standards. It is a unique, low-cost assessment which provides a department-wide benchmark of business performance.”

The ITDA measures :

1. Business Management. How well does the department manage its business resources and capacity?
2. Business Direction. How strong is the planning and implementation of the department’s business strategy?
3. Business or Service Generation. Does the department work well to promote its expertise and encourage the effective use of IT for its sponsors and customers?
4. Delivery and Operations. How well does the department carry out its responsibilities?
5. Customer Relationships. Does the department work well with its sponsors and customers? How do the department’s customers perceive the IT department?

Download the ITDA Brochure: ITDA_Brochure

To find out more about what an ITDA accreditation can do for your department, contact Philip Standing p.standing@smsexemplar.com or call the SMS office on 0843 289 5174.